Appointments

Scheduling

Patient Forms

New Patient Information

Urgent Situations

 

New Government Mandated "Red Flag" Requirements

Per new government regulations, you now must present a photo ID to be seen at Colonial Orthopaedics.

Scheduling

To best respect your time, our physicians prefer to examine their patients by appointment. To schedule an appointment...

Please call our centralized scheduling line at (804) 518-1300,

Or request an appointment by email- Appointments@colortho.net

Due to the nature of orthopaedics, accidents often occur that require the immediate attention of one of our physicians. For this reason, we are committed to examine those patients who need our medical attention as soon as possible. If an urgent situation occurs, call us immediately, so that we may arrange for your care. Because we are committed to provide non-scheduled care for patients with urgent medical needs, the wait to see your physician may be longer than anticipated. If this occurs, we ask for your understanding and patience. If you find that you need to change a scheduled appointment, please do so at least 24 hours prior to your appointment time. We reserve the right to charge for appointments missed without advance notice.

Patient Forms

The following forms and informational documents are available for you to download (using Adobe Reader). You can complete the forms at your convenience, prior to your visit with Colonial Orthopaedics. You may either download, print and complete these forms, or you may complete them on your computer using Adobe Reader.

Information:

Patient Rights
Privacy Practices

Appointment Forms:

Patient Infomation
Where Is Your Pain
Disclosure    

Written Acknowledgement

New Patients

New patients are requested to arrive 30 minutes early to complete the registration process. Patients whose last visit was more than a year ago and current patients with a new orthopaedic concern should arrive 30 minutes early to update their patient information. Please bring the following items with you to your appointment:

• Photo identification- You MUST present a government issued photo ID to be seen
• A referral from your primary care physician, if required by your insurance plan
• Your insurance card- Insurance card MUST be presented in order for insurance to be billed
• Copies of all pertinent x-rays and diagnostic tests
• All medications or a list of medications you are currently taking
• Payment for any required co-pays, deductibles, non-covered services, or previously arranged payments

If your insurance plan requires you to have a referral to see a specialist, please remember to make certain that we have the referral before or at the time of your visit. Otherwise, your appointment will be rescheduled or you may need to assume financial responsibility for the services provided.

Urgent Situations

During and after office hours please remember ... In the event of a life-threatening or limb-threatening medical emergency, call 911.

During office hours: Please call our office at (804) 526-5888. Indicate that you have a condition that requires immediate medical attention. It is our policy to provide patients with urgent medical needs, appointments within 24 hours, or as medically appropriate.

After office hours: Please call Southside Regional at (804) 765-5000. The hospital operator will page our on-call physician, who will return your call. If our on-call physician has not returned your call within 30 minutes, please place a second call to the hospital.

For urgent and emergency care, please remember to contact your primary care physician as required by your insurance carrier.